- What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
- What choices are available to you regarding the use of your data.
- The security procedures in place to protect the misuse of your information.
- How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
- See what data we have about you, if any.
- Change/correct any data we have about you.
- Have us delete any data we have about you.
- Express any concern you have about our use of your data.
Information Voluntarily Provided by You
When you set up an account on our websites or purchase an item from our websites, we collect personal information provided by you voluntarily that may include your: (i) first and last name; (ii) billing address; (iii) shipping address; (iv) other shipping addresses; (v) email address; (vi) phone number; (vii) credit card account number; (viii) items purchased from us. We use this personal information in order to provide you with the content, subscriptions, goods and services that you request or purchase on our websites. We use your email address to provide you with information about your order and its status and we may occasionally send out emails, including newsletters, to people who have placed an order on-line, with information about other goods and services available on our websites. Your phone number may be used by us in the event that our customer service representatives need to contact you about an order you have placed or to contact you regarding customer offers or information you have requested or we need to provide to you.
Information We Automatically Collect Through Your Use of the Websites
As you use the websites and services, certain information may also be passively collected. Through cookies, pixels, beacons, log files and other technologies, we may collect information about how you use the websites and services. By knowing about you, we can deliver more helpful information, programs, tools and advertisements.
To create an account to complete the order the user must first complete a registration form on the website. During registration, a user is required to give contact information, such as name and email address. This information is used to contact users about the services on our websites for which they have indicated interest.
A cookie is a text file stored on the user’s hard drive containing information about the user. Websites create cookies to record information about a user’s preferences, such as the items you add to your shopping cart, and for security purposes (see Security below). Cookies are also used to help us determine the various services you use and the support you may need, and to help us detect and solve any problems you may have while using our websites. In addition, the use of a cookie on our websites will enable users to log on without having to reenter their password on each visit and to fully participate in our Community discussions. Most cookies expire after a certain time period. If you wish, you may set your browser to reject all cookies and still view our websites. Cookies placed by NeuroNourish websites are not tied to any personally identifiable information.
Also, in the course of serving advertisements to our websites, our third-party advertisers may place or recognize a unique cookie on your browser.
From time-to-time, our websites requests information from our users via surveys. Participation in these surveys is completely voluntary and the user has a choice whether or not to provide us with such information. Information requested may include contact information, such as name and demographic information, such as zip code and age level. Survey information will be kept under a randomly assigned number and will not be saved with any identifying information
The security of your personal information is important to us and we take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. We encrypt that information using secure socket layer technology (SSL).You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.